Terms & Conditions

Terms & Conditions

DEFINITIONS

Seller refers to the website owner – the person to whom the order for the purchase has been given.

Buyer refers to the person or organization placing the order.

Goods or services refers to the product(s) for which the buyer has placed an order for with the seller.

 

PAYMENT

All payments are due upon completion of order. If a payment is not received or the payment method is declined the order will not be placed for the products and no items will be shipped. The buyer forfeits the ownership of any items due to non-payment.

 

SHIPPING POLICIES

Shipping will be paid for by the buyer in the amount calculated by the seller at the time of purchase. If an item is lost during shipping, the total cost of the item including shipping, will be refunded to the buyer by the seller. Shipping costs may increase on rush orders. If an item is damaged during shipping, seller will not be held responsible. The seller will take all reasonable steps to ensure the protection from loss, damage or destruction of the services or materials it supplies the buyer.

 More detailed information on our shipping policies is available here.

 

REFUND/RETURN POLICY

Items are entitled to be refunded or retuned if the buyer notifies the seller within 7 days of receipt of the product(s). The buyer must contact the seller by email: contactus@serenityspashop.com. Shipping charges incurred for returned merchandise is the responsibility of the buyer.

Please see our return policy for more detailed information.

 

CANCELLATION

An order may be cancelled up until payment has been processed. Once the payment is processed, the buyer is responsible for the payment.

 

COMPLAINTS

Any complaints about items or the seller should be submitted to our support team. May we suggest to carefully read the product descriptions for scents, uses and the ingredients (if applicable) before making a decision to buy as the nature of many of our products are personal beauty items.

Please email: contactus@serenityspashop.com There is no guarantee of a resolution. Each case will be looked at individually and the seller will be in contact.

 

LEGALITIES and DISCLAIMER

The seller is not responsible for any health or safety concerns once the buyer has received the goods or services. If any harm is incurred from the items purchased by the buyer, the seller shares no responsibility.

Any dispute arising out of such use of the website is subject to the state laws.

By purchasing our products, you acknowledge that you have read, understood and agree to be bound by the following terms and conditions.

Products and claims presented here at Serenity Spa Shop have not been evaluated by the Food & Drug Administration and are not intended to diagnose, treat, cure or prevent disease. Information provided is for informational purposes only. Serenity Spa Shop makes no warranties of any kind, either express of implied. 

  • Use of our products by the user is at the user's own risk.
  • Keep out of the reach of children except under adult supervision.
  • If you are pregnant & unsure of a product, please ask a physician before purchasing.
  • Our products are for topical use only. Discontinue if rash, redness or itching occurs. Consult a physician of irritation persists. 
  • Do not use if known allergies exist (check our product descriptions and ingredients if applicable). 
  • We recommend a 'patch test' prior to using our products if you are unsure if the ingredients used will cause a reaction.
  • Store all beauty items in a dry place away from direct sunlight.
  • By purchasing our products, you agree that you are knowledgeable about the safe, appropriate storage and use of the products that you purchase.
  • You agree to carefully inspect your order upon arrival and that you will not hold Serenity Spa Shop liable for any problems that arise from your use of these products or any improper storage.

 

 

Your use of this website and placement of an order indicates you are in agreement with the aforementioned terms and conditions.

*These billing terms and conditions are subject to change.

 

Blog Terms and Conditions

 

Blog Terms and Conditions of Use:

All content on Serenity Spa Shop Blog is for informational and entertainment purposes only.  The owner of this blog makes no representations as to the accuracy or completeness of any information on this site or found by following any link on this site.

The owner of https://serenityspashop.com/serenity-spa-shop-blog will not be held liable for any errors or omissions in information nor for the availability of this information.  The owner will not be liable for any losses, injuries or damages from the display or use of the information contained within or linked to the blog.

Privacy:

The owner of Serenity Spa Shop blog does not share personal information with third-parties nor does https://serenityspashop.com/serenity-spa-shop-blog store information that is collected about your visit for use other than to analyze content performance through the use of cookies.  You have the right to turn off cookies at any time by modifying your internet browser’s settings.  The owner is not responsible for the republishing of the content found on this blog or other websites or media without permission.

Comments: 

While SerenitySpaShop.com appreciates comments and feedback, we want all comments to be useful to all of our readers.  We will keep 99% of your comments, however, we will remove these:

  • Harassing comments:  We want to encourage conversation and the exchange of differing ideas but all comments need to be respectful towards others.  This includes comments with derogatory language, or language/concepts that could be deemed offensive.
  • Anonymous comments:  We will only accept comments from people who identify themselves.
  • Promotional comments:  Solely promotional comments will be excluded.
  • Questionable spam: comments that are determined to be spam or questionable in our opinion will be excluded.  This includes comments with links that lead to irrelevant content or affiliate websites.  Relevant links will be permitted.
  • Profane comments:  comments using profanity or vulgar language will be excluded.

SerenitySpaShop.com reserves the right to remove and/or exclude any comments from our site at any time without notice; please leave comments that are respectful and will be useful to other readers.

If you have any questions regarding our commenting policy, please contact us at contactus@serenityspashop.com

Disclaimer:

https://serenityspashop.com/serenity-spa-shop-blog does not represent or endorse the accuracy or reliability of any information’s content or advertisements contained on, distributed through, or linked, downloaded or accessed in any way from any of the services contained on this website nor the quality of any products, information’s or any other material displayed, purchased, or obtained by you as a result of an advertisement or any other information’s or offer in or in connection with the services herein.

You hereby acknowledge that any reliance upon any materials shall be at your sole risk.  https://serenityspashop.com/serenity-spa-shop-blog reserves the right, in its sole discretion and without any obligation, to make improvements to, or correct any error or omissions in any portion of the service or the materials.

THE SERVICES AND THE MATERIALS ARE PROVIDED BY https://serenityspashop.com/serenity-spa-shop-blog ON AN “AS IS” BASIS, AND https://serenityspashop.com/serenity-spa-shop-blog EXPRESSLY DISCLAIMS ANY AND ALL WARRANTIES, EXPRESS OR IMPLIED, WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, WITH RESPECT TO THE SERVICE OR ANY MATERIALS AND PRODUCTS IN NO EVENT SHALL https://serenityspashop.com/serenity-spa-shop-blog BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE OR CONSEQUENTIAL DAMAGES OF ANY KIND WHATSOEVER WITH RESPECT TO THE SERVICE, THE MATERIALS AND THE PRODUCTS.

https://serenityspashop.com/serenity-spa-shop-blog respects the rights (including intellectual property rights) of others and we ask our users to do the same.  https://serenityspashop.com/serenity-spa-shop-blog may in appropriate circumstances and its sole discretion, terminate the accounts of users that infringe or otherwise violate such rights of others.